G O BPO Services Pvt. Ltd. recognise that, even within the same business sector, each company is distinct and has various work and process needs. Customers look on trainers to recognise nuanced differences, often the unspoken and unclear learning objectives and assignments, and to offer tailored business solutions that best meet the client’s demand and requirements.
G O BPO Services Pvt. Ltd. received IAS-accredited ISO 9001:2015 Certification for Quality Management System (QMS). The scope of the certification includes 1. Learning and Development – Elearning, Online Education, Assessments, Course and Content Development 2. Software Development 3. Social Media Management.
What is ISO 9001 Certification?
ISO 9001 is an internationally accepted for Quality Management Systems (QMS). The QMS was created by the International Organisation for Standardisation (ISO) to provide companies with resources to boost revenue, save expenses, and enhance efficiency. Additionally, more than a million businesses use it to win over clients by consistently delivering high-quality products and services.
Benefits of ISO 9001 standard for G O BPO Services Pvt. Ltd.
ISO 9001 to G O BPO Services Pvt. Ltd. offers a plethora of advantages to G O BPO Services Pvt. Ltd. These are:
- Organisations certified to ISO 9001 are better equipped to handle unforeseen circumstances. For example, procedures and policies are in place to assist customers and clients in effectively addressing issues to prevent them.
- The ISO 9001 standard monitors and measures customer satisfaction and addresses any problems. It shows how dedicated the company is to maintaining high standards for both goods and services.
G O BPO Services Pvt. Ltd. is a leading customer-oriented company. The company received ISO 9001 certification for 1. Learning and Development – Elearning, Online Education, Assessments, Course and Content Development 2. Software Development 3. Social Media Management. Moreover, achieving this milestone helps the organisation achieve the intended outcomes.