Call2Recycle Canada obtained ISO 9001:2015 certification

The International Organisation for Standardisation (ISO) 9001 accreditation was obtained by Call2Recycle Canada Inc., a Toronto-based nonprofit organisation for battery collecting and recycling across the nation.

The company claims it adds to its long list of credentials and elevates Call2Recycle to the status of one of just a handful of recycling businesses in Canada to have certifications to four well-known standards, including:
R2:2013 (Responsible Recycling Standard);
ISO 14001 (Environmental Management System);
ISO 45001 (Occupational Health and Safety Management System); and
ISO 9001 (Quality Management System)

According to Call2Recycle, the addition of ISO 9001 proves the company’s continual dedication to progress as a transparent, law-abiding, and best-in-class recycling organisation.

One of the most exacting and well-acclaimed standards in the world, ISO 9001 is a widely accepted benchmark for quality management systems. Call2Recycle asserts that it has attained these demanding technical and quality criteria and has therefore joined a distinguished group of companies that have strived to boost customer satisfaction and fortify assurances of adherence to relevant legal requirements.
According to the organisation, the successful completion of ISO 9001 certification was the outcome of a team effort and well-informed strategy that capitalised on management’s vision, good teamwork, and support from stakeholders.

To guarantee compliance with strict ISO 9001 requirements, Call2Recycle’s main processes were identified, established, and meticulously documented “We are proud to have earned the ISO 9001 certification, which formally recognizes our commitment to the very highest standards of operation,” Call2Recycle President Joe Zenobio says. “These high standards have made Call2Recycle a leading national organization for 25 years. With R2, ISO 14001 and 45001 and now ISO 9001 to our credit, our members know that Call2Recycle is ready to fulfil their regulatory obligations with a transparent, simple and thoroughly audited program.”

According to Call2Recycle, program members, such as those who manufacture, sell, license or import batteries, already rely on the organization to fulfil their provincial regulatory obligations. Additionally, other partners involved in the collection, sortation and transportation of batteries can now look to the nonprofit’s ISO 9001 certification as an extra assurance of its rigorous audit procedures for downstream management and support for complex battery solutions, including e-mobility.

With this accreditation, Call2Recycle claims, it hopes to broaden its service portfolio as a partner for Canadian businesses, cities, and governments, supporting their net-zero emissions and waste diversion goals for the ensuing 10 years and beyond.



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