OnDemand Answers Inc. received ISO/IEC 27001:2013 Certification for Information Security Management Systems (ISMS)


OnDemand Answers Inc. received IAS-accredited ISO/IEC 27001:2013 Certification for Information Security Management Systems (ISMS). The scope of the certification includes The Management of Information Processing and Security at Direct OnDemand by motivating applies to Digital Customer Experience (DCX) and Enterprise Product Support Services, and the Support Functions, Administration, Human Resources, Information Technology, Finance and Accounting, Sales, Marketing, Procurement and Legal.

Apart from ISO/IEC 27001 certification, OnDemand Answers Inc. can also apply for ISO 9001:2015 for Quality Management Systems (QMS). The organisation can also apply for ISO 14001:2015 Certification for Environment Management Systems (EMS) to enhance its overall environmental performance by mitigating activities that cause severe environmental impacts. 

What is ISO 27001:2013 Certification?

The ISO 27001 certification is a premier global standard for upholding Information Security Management Systems (ISMS). Developed by the International Organization for Standardization (ISO), it addresses data security risks. It emphasises the adoption of suitable tools and aims to implement best practices for mitigating risks and safeguarding information assets.

Benefits of ISO 27001 standard for OnDemand Answers Inc.

OnDemand Answers Inc. can attain the following benefits by achieving an ISO/IEC 27001

  • Data security standards other than ISO 27001 certification. Therefore, organisations must ensure adherence to all applicable rules and regulations, including the General Data Protection Regulation (GDPR), to establish more extensive data security measures.
  • It guarantees that the certification helps organisations achieve objectives and safeguards outlined in the ISO 27001 standard. Furthermore, maintaining the security and safety of customer information is the goal of ISO 27001:2013 certification.
  • Organisations with ISO 27001 accreditation benefit from an information security management system. Furthermore, the certification signifies an organisation’s dedication to safeguards to protect user information.


OnDemand Answers Inc. achieved ISO 27001 Certification accredited by IAS for its Information Security Management Systems (ISMS). ISO 27001 operates on three security principles: Integrity, Confidentiality, and Availability, aiming to uphold information security and ensure its safety.


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